Full Time Product Specialist - Ref PS202001

2020-01-30

LexiFi offers the opportunity to work in an international environment at a rewarding and stimulating position with an attractive remuneration based on your skills and motivations.

Job Description
To support its international development, with its activities being mainly offshore, LexiFi is looking for a Product Specialist for its LexiFi Apropos software solution. This position is for candidates wishing to work with the financial market’s most complete software solution for derivative investment products. If you are looking for an environment of continuous learning, where you would develop both your people and technical skills: this position is right for you.

As Product Specialist at LexiFi, you will be part of a team ensuring the link between clients and development teams. Therefore, you will be key in providing customer feedback and suggestions for improving LexiFi software. This position is built around three main activities:

Support: as a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Your key mission is assisting users and ensuring a successful use of the software solution. You should have a passion for continuously delivering a superior customer experience.

  • Providing Level 1 technical and product support
  • Providing Level 2 support requiring expertise in different fields pertaining to clients’ activities (e.g. calculation of risk measures, client specific workflows, understanding of financial regulations …)
  • Participating in the strategical improvement of the software solution from client feedback in collaboration with the development and quantitative teams

    Production:

  • Meeting clients’ needs through advanced software configuration
  • Consulting activities: creation of reports, conception of templates for automated document generation, custom workflows,…
  • Designing and animating trainings for new and existing clients, as necessary

    Test & Specs: ensuring the overall quality of the software to maintain the best customer experience

  • Defining functional specifications
  • Testing and validating new developments before delivery
  • Writing internal and user documentation

    The position requires strong functional and technical competencies, relational intelligence, team orientation and strong analytical skills. Additionally, the candidate should have in-depth knowledge of financial markets as well as fundamentals in programming.

    Profile:

  • Impeccable oral and writing skills in both English and French
  • In-depth understanding of financial markets
  • Programming skills and ability to learn a new programming language (proprietary scripting language)
  • Basic knowledge of functional programming appreciated
  • Ability to function in an extremely dynamic, constantly-evolving business environment, maintaining an “always learning” disposition

    To apply please email your CV to business_careers@lexifi.com with the reference in the subject.

  • LexiFi • 892 rue Yves Kermen • F-92100 Boulogne-Billancourt • France